Health & Safety Guide: Medical Facilities on Nusa Penida
During a community meeting about tourism under the alang-alang roof of Banjar Sampalan, I watched Pak Made — the village head — tap his phone and call for calm. Around us sat boat captains, warung owners, dive guides and the local midwife, Ibu Sari. We were there to talk about something few visitors plan for: what happens when you or your friend gets sick on Nusa Penida? That night became the backbone of this guide. I’m Pebri — a local dive instructor, photographer and sometimes translator at these meetings — and I’ll walk you step-by-step through the real, on-the-ground health and safety picture, with exact locations, costs, seasonal warnings and the insider tricks we shared that night.
Why this matters: the community meeting that changed our plans
At that meeting (held near the Sampalan community hall, GPS: -8.7178, 115.4680) Pak Made laid out the cold facts: we have basic medical care on the island but serious cases need evacuation. Boat captains like Pak Wayan (Toyapakeh fleet) and local ambulance drivers attend these sessions because every minute counts when the sea is rough. I listened as Ibu Sari, who runs Warung Sunrise (Toyapakeh), described how she once stayed open all night to help a tourist with severe food poisoning until the Puskesmas arrived.
Main medical facilities and how to use them
Puskesmas Toya Pakeh (Public Health Clinic)
- Location: Toya Pakeh / Sampalan harbor area (approx GPS: -8.7178, 115.4680)
- Services: Basic emergency care, wound cleaning, IV fluids, stitches, malaria/fever tests, basic antibiotics
- Hours: Generally 08:00–15:00 daily; for emergencies an on-call staff member can be reached through village leaders (call your hotel or tour operator first)
- Cost: Consultation commonly IDR 50,000–100,000 (USD 3.50–7). Meds vary: oral antibiotics IDR 40,000–150,000 (USD 3–10)
- Why use it: Fast, trustworthy for non-life-threatening issues; staff know local boat schedules
Private clinics and on-island first response
- Local private clinic (Toyapakeh): small clinics run by nurses/doctors who sometimes work through Semabu Hills Hotel referrals. Expect higher prices (IDR 150,000–300,000 / USD 10–20 for consultation).
- Paramedic contacts: At the meeting, dive operators like Nusa Penida Dive Center and tour operator Nusa Penida Tour gave their on-call numbers for quick aid and oxygen kits; dive operators keep basic emergency oxygen and first aid kits for divers.
Referral hospitals (mainland Bali)
- RSUD Klungkung (Semarapura): the nearest government hospital for serious cases. Travel: fast boat to Sanur (approx 45–90 minutes on good seas) + road transfer to Semarapura (45–75 minutes). Expect total transfer time 2–3.5 hours on clear weather days.
- Denpasar hospitals (Sanglah Hospital): for major trauma, cardiac or surgical needs. Transfer requires private ambulance boat or coast guard assistance — often expensive and weather-dependent.
Evacuations, boats and costs
At the meeting Pak Wayan and two captains explained the real costs and logistics in front of everyone; here’s the practical breakdown.
Option | Typical cost (IDR) | Typical cost (USD) | Avg time | Notes |
---|---|---|---|---|
Public fast boat (Sanur–Toya Pakeh) | 150,000–200,000 | 10–14 | 30–50 min (crossing) | Not suitable for stretcher; use only if patient stable |
Private ambulance boat charter | 1,200,000–3,000,000 | 80–210 | 30–60 min | Can arrange stretcher; negotiable with captains (Pak Wayan, Bu Made) |
Land+sea transfer to RSUD Klungkung | 2,000,000–4,000,000 | 140–280 | 2–4 hours | Depends on sea state; includes boat and car |
Insider tip on cheaper evacuations
If weather allows, ask the hotel to call an early public fast boat and book a car from Toya Pakeh to Klungkung — this can halve the cost of a private charter. At the meeting, Semabu Hills Hotel manager said they keep an updated list of friendly skippers (Pak Wayan, Pak Ketut) who will reduce price for community cases. Always get a written estimate on a phone screenshot.
What to bring and do: step-by-step when something goes wrong
- Step 1 (Assess): Calmly move the person to shade. If in water, remove from sea and check breathing. Divers: use your buddy checks.
- Step 2 (Call): Contact your hotel/tour operator. Names to call from the meeting: Semabu Hills Hotel reception, Penida Colada (for local transport advice), and dive leaders like Wayan or Made.
- Step 3 (Local clinic): Head to Puskesmas Toya Pakeh for initial care. Bring passport copy, insurance info, and IDR cash (many clinics prefer cash).
- Step 4 (Evacuate if serious): Request private boat charter. Ask for the captain’s name and expected ETA. Get a price agreement in writing.
- Step 5 (Follow-up): If hospitalized on the mainland, keep a local contact (hotel manager or tour operator) to handle Indonesian paperwork and language help.
Seasonal considerations and weather
Dry season (April–October): best time for fast, reliable transfers. Expect smoother seas and faster evacuations. Prices for boats often peak in July–August due to tourism demand.
Rainy season (Nov–March): rough seas are common, and small clinics can be overwhelmed with slips, infections and food-borne illness cases. At the meeting, several captains warned that in heavy rain the only realistic option might be a multi-hour wait for suitable conditions—plan accordingly and bring travel insurance with emergency evacuation coverage.
Costs, money and time-saving tricks
- Carry cash: Many warungs and clinics only accept cash. ATM availability is limited — the nearest reliable ATM is often at Sampalan/Toya Pakeh harbor area; bring IDR 500,000–1,000,000 when you arrive.
- Bargain smart: For private boat charters, agree on price + fuel before departure. Typical charter negotiation: start at IDR 1,200,000 (USD 80) and meet at 1,500,000–2,000,000 (USD 105–140).
- Insurance: Keep digital copies of your policy and emergency numbers. Without insurance you will pay upfront; hotels often help advance payment for evacuation but expect reimbursement later.
Safety warnings from real incidents
- A diver in 2019 delayed reporting decompression symptoms for 8 hours after a late afternoon dive; by the time we arranged a charter the next morning, their condition worsened. My advice: report suspected DCS immediately. Dive operators keep oxygen and contact to mainland hyperbaric centers.
- Several slip-and-fall incidents on steep, unguarded viewpoint stairs (Broken Beach, Kelingking access paths) led to deep lacerations. Wear closed shoes and avoid cliff edges after rain.
- Food poisoning clusters happen during high season at busy warungs. Eat cooked food, drink bottled water, and keep ORS (oral rehydration salts) in your bag (IDR 10,000–20,000 / USD 1–1.5).
Cultural etiquette and community context
At the meeting we agreed on one clear rule: always ask before photographing medical staff or patients. Use the greeting Om Swastiastu (om swah-stee-AH-stoo) when approaching elders or officials. If you need help from a village official, show respect by addressing them as Bapak (Pak) or Ibu followed by their name — e.g., Pak Made, Ibu Sari.
Photography & Instagram tips while staying safe
- When photographing sunset clinics or ambulance boats for story posts, ask permission and avoid identifying patients. Use local faces (with permission): Pak Wayan by his boat at 17:30 is an iconic shot (GPS Toya Pakeh -8.7178, 115.4680).
- For dramatic cliff shots, allow at least 60 minutes extra to return to vehicles in case of minor sprains — ambulance access to view points can be slow.
Final practical contacts and phrases
- Immediate action phrase: "Tolong, ada darurat medis" (TOH-long, AH-dah DAH-rah-goht MEH-dees) — "Please, there is a medical emergency."
- Ask for ambulance/boat: "Butuh perahu ambulans" (BOO-tooh peh-RAH-hoo am-BU-lans).
- Local hotspots with Wi‑Fi/ATM: Semabu Hills Hotel (reception can help with transfers), Penida Colada (Wi‑Fi, charge device), Toya Pakeh harbor area (ATM sometimes available). Carry a power bank.
Conclusion — my personal recommendation
From that community meeting I learned the most important travel health rule for Nusa Penida: plan for the unexpected but respect the island’s limits. Bring cash (IDR 500k–1M), purchase evacuation-friendly insurance, save local contacts (hotel, Pak Wayan, dive operator), and know the location of Puskesmas Toya Pakeh (GPS -8.7178, 115.4680). Treat local staff and volunteers with respect — they are your fastest path to help. If you follow these steps and keep the community’s advice in your phone, you’ll be prepared — and you’ll also leave behind goodwill and support for the people who keep Nusa Penida safe for visitors.
Short checklist to save or screenshot:
- Puskesmas Toya Pakeh — initial care, cash payment likely
- Semabu Hills Hotel — can assist with charters and referrals
- Typical evacuation charter cost: IDR 1.2M–3M (USD 80–210)
- Carry IDR 500k–1M, insurance with evacuation
- Use phrases: "Tolong, ada darurat medis" and "Butuh perahu ambulans"
If you want, I can send you a printable one-page emergency card (Bahasa & English) with the exact local contacts I use — including Pak Wayan and Bu Sari’s warung — tailored to where you’re staying. Just tell me your accommodation.